Vehicle assessment
We review make, model, dimensions, condition, operability and special features.
Vehicle transport
Professional transport for cars, vans, motorcycles and fleet vehicles.
We coordinate collection, loading, route planning, shipment visibility and delivery for private, commercial and dealer vehicles across Germany and European destinations.
International vehicle logistics
A structured process from collection point to final handover.
Vehicle transport requires more than available space on a carrier. The vehicle condition, dimensions, loading access, key availability, route restrictions and receiver arrangements must all be reviewed before collection.
We connect these operational details to one shipment record so the customer can follow status updates, review payment information and access available transport documents.
Carrier selection
The vehicle is matched with open, enclosed, single or multi-vehicle capacity.
Controlled handover
Pickup, keys, contacts, condition notes and delivery instructions are aligned.
What we transport
Flexible solutions for private, commercial and specialist vehicles.
Each request is reviewed individually so the transport method reflects the real vehicle profile and route.
Private vehicles
Cars moving after purchase, relocation, seasonal use, repair or private sale.
Dealer & auction vehicles
Collection from dealerships, auction compounds, storage yards or business locations.
Motorcycles
Road, touring, classic or specialist motorcycles requiring secure loading and restraint.
Commercial vans
Light commercial vehicles, service vans and company fleet units.
Premium & classic vehicles
Higher-value or collector vehicles requiring additional handling and condition detail.
Non-running vehicles
Vehicles that require winch loading, steering access or specialist collection preparation.
How the service works
Five coordinated steps for a controlled vehicle movement.
Clear vehicle information and handover instructions reduce collection delays and loading risks.
Send vehicle details
Provide make, model, dimensions, condition, addresses and preferred timing.
Confirm transport method
We assess route, carrier type, loading access and operational requirements.
Prepare collection
Keys, contacts, access, fuel level and vehicle condition are confirmed.
Follow transport progress
Use the tracking reference and customer account for updates and documents.
Complete handover
The receiver verifies the vehicle and delivery records can be made available.
Loading access matters.Low clearance, narrow roads, compounds, ramps and non-running vehicles should be declared before collection.
Information required
Vehicle profile
Condition & operability
Collection & delivery access
Special handling
What we need to plan your vehicle transport.
Make, model, year, dimensions, weight and registration or VIN where required.
Whether the vehicle starts, drives, steers, brakes and can be loaded normally.
Full addresses, site type, contact persons, opening hours and restrictions.
Low suspension, oversized wheels, valuable condition or winch requirements.
Vehicle preparation
Prepare the vehicle for collection and safe loading.
The vehicle should be accessible, reasonably clean and ready for inspection. Personal property inside the vehicle should be removed unless explicitly approved.
- Keep keys and any security information available for collection.
- Leave only a limited fuel level unless another instruction is given.
- Remove loose accessories and unsupported personal belongings.
- Declare alarms, immobilisers, low suspension or steering problems.
- Photograph the vehicle condition before collection.
- Provide documents required for legal transport or cross-border movement.
Customer visibility
Public trackingFollow status with the tracking reference.
Customer accountView shipments linked to the same email.
Payment informationReview the total amount, Pay Now amount and any remaining balance.
Shipment documentsOpen files added by the transport team.
Tracking, payment details and vehicle documents in one workflow.
The shipment record can show status, route information, Pay Now, remaining balance, client notes and available files such as invoice, insurance or delivery confirmation.
Vehicle transport FAQ
Common questions before arranging collection.
Final requirements depend on the vehicle, route, access and selected carrier.
Can you transport a vehicle that does not start?
Yes, subject to prior approval. We need to know whether it rolls, steers and brakes and whether winch loading is possible at both locations.
Can personal items remain inside the vehicle?
Personal property should normally be removed. Any exception must be confirmed in advance because loose items can create risk and may affect insurance or border procedures.
Do you transport motorcycles?
Yes. Motorcycle transport requires secure restraint, suitable loading access and accurate dimensions, weight and condition details.
How is vehicle condition recorded?
Condition information and photographs may be recorded before collection and again at delivery, depending on the agreed process and carrier.
Can you collect from an auction or dealership?
Yes, provided collection references, release documents, opening hours and site contacts are available before dispatch.
Which documents may be available?
Depending on the shipment, the account may include invoice, insurance, delivery confirmation and other transport-related files.
Plan your vehicle shipment
Send the route, vehicle details and preferred timing.
Include the vehicle condition, collection access, destination, handover contacts and any special loading requirements.
30
DAY
GUARANTEE
GUARANTEE
Coverage begins
When the customer receives the product
Product protection included
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30-Day Product Guarantee
Every eligible product transported through our service includes a contractual 30-calendar-day product guarantee. The guarantee is attached to the shipment from the beginning of order processing, while the 30-day period itself begins from the moment the customer receives the product.
If the delivered product materially does not correspond to its documented description, the customer can submit a guarantee claim. After the claim is reviewed and accepted, the product may be returned through the authorized return procedure.
30 days from receipt
The protection period starts when the customer actually receives the product.
Description conformity
Protection applies where the delivered product materially differs from its documented description.
Structured claim review
Claims are assessed using shipment records, product information and reasonable supporting evidence.
Authorized return
An accepted non-conformity claim can proceed through the documented return or collection process.
Important
The guarantee supplements and does not exclude, restrict or replace mandatory statutory or consumer rights. Complete conditions are contained in the guarantee certificate and Terms & Conditions.